Business Terms

Conditions of Use

Welcome to Daminoc®. This website is operated by Daminoc®. Throughout the site, the terms “we”, “us” and “our” refer to Daminoc®. If you visit or shop at Daminoc® you agree to accept the following terms. They apply to all orders placed on our website and by e-mail. By accepting your order an agreement is established between you and Daminoc®. Other terms of use are not valid if not agreed upon in writing.

Shop Securely with SSL

The use of SSL on our entire website ensures maximum security while you shop. Prior to transmission, your personal data is SSL (Secure Socket Layer) encrypted by our software at the rate of up to 2048 bit – providing an extremely high level of security. Consequently, the information cannot be read by unauthorized parties when transmitted online. The data you enter is converted into an illegible code, which can be securely transmitted.

Data Protection

We take the protection of your personal data very seriously, treat your personal data as confidential and handle it in compliance with the statutory data protection regulations. Personal data can be used as information to identify and contact an individual.

We receive and archive your personal data when you contact us, complete forms, actively visit our website, shop on our site, register for our electronic newsletter or write a product or store review.

We collect and store this personal information since it is required to respond to your questions, to provide you with information and to correctly process your orders. Moreover, we use these data to be able to offer a shopping experience that is tailored as perfectly as possible to your interests.

Order Process and Delivery

You can place an order
1. by shopping on our website
2. by sending a detailed order by e-mail

We will send you an order confirmation by e-mail after receiving your order. As soon as your order is shipped we will inform you about it by sending you a shipping confimation by e-mail. In the unlikely event that one of our suppliers is unable to deliver the items you ordered, Daminoc® can withdraw from the agreement. You will be informed immediately by e-mail that we cannot deliver the items you ordered.

Payment Options

Depending on the shipping country we offer different payment options. The applicable payment methods will be displayed to you during the ordering process or communicated by e-mail.

Delivery Time and Shipping Costs

We strive to keep all products offered on our website in stock for you at all times. However, if an item should not be available, we will promptly notify you via e-mail. In any case, your order will be shipped as quickly as possible. Time of delivery is generally 4-5 working days, depending on the delivery location. Depending on the country of destination, the transport costs are shown during the ordering process.

Custom Duties

If you place an order with us and have the products shipped to a country outside of the EU (except for the UAE), customs duty and taxes may apply. Such charges are levied as soon as the package arrives at its destination. It is your responsibility to pay all additional fees incurred during the customs clearance process, because we do not have any control over these fees. Also, custom regulations vary greatly from country to country. Please contact your local customs office to obtain more detailed information before your place an order.

Please keep in mind that you will be considered to be the importer for such shipments and will be required to comply with all laws and regulations of the country into which you import the ordered products. Moreover, border crossing deliveries may be opened by customs officials. For more information, please contact your local customs office.

Revocation of your Order

You have the right to cancel your order in writing via e-mail within 14 days after receipt of your order without giving any reasons.

Consequences of revocation

If you revoke this contract, we have to repay all payments that we have received from you for this specific contract immediately and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. If your order has already been dispatched, we may withhold reimbursement until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us in perfect condition immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. You are in charge of bearing the direct costs of returning the goods.

Exchange of Broken or Incorrect Items

If we made a mistake and you did not receive the items you ordered or if the items you received are damaged, please call us or write us an e-mail. After receiving the exchange or replace shipment you are required to return the original shipment within 14 days.

Shipping Damages

The shipping risk is covered by Daminoc®. If you receive a damaged package, immediately file a complaint with the delivery person and refuse to take the package. Also please contact us and we will send you a replacement for the damaged items free of charge.

Retention of Propety

All goods delivered to you remain the property of Daminoc® until fully paid.

Change in service and prices

The prices of our products are subject to change without prior notice. We reserve the right to change or discontinue the Service (or any part or content thereof) at any time without notice. We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

Limitation of Liability

All products offered on this website are food supplements. Nevertheless, responsible use is crucial to prevent side effects, which especially concerns the compliance with the recommended intake and dosage. Furthermore, known intolerances connected with certain ingredients must be taken into account before taking the product.

Food supplements are intended to supplement the regular diet with nutrients or other substances which have a nutritional or physiological effect. They are intended for ingestion in form of pills, capsules, tablets, powder, liquid or similar forms and provide a certain dosage of the active ingredients.

Food supplements are not a replacement for a diversified and balanced food intake and a healthy lifestyle. The recommended daily dose of a food supplement does not have any side effects in healthy adults. If you suffer from any illness you should discuss the use of a food supplement with your doctor. Food supplements should always be stored out of reach of small children.

You should not use the information on this site to diagnose or treat any health problem or as a substitute for medications or other treatments prescribed by your physician or health care provider. You should consult with a physician or healthcare professional before starting any diet, exercise or supplementation program, before taking any medication or food supplement, or if you have or suspect you might have a health problem.

The sole purpose of the information provided on this website is to describe the nutritional or physiological specifics of the food supplements. Our descriptions as well as the other product information are not provided for the purpose of diagnosing, treating, healing or preventing any illnesses or health conditions. Under no circumstances is this information intended to substitute for recommendations or treatments provided by a physician or to diagnose or treat any disease.

If you aim to treat a certain disease, take certain medications, have health issues, are eating a specific diet, are pregnant or are nursing a baby, please consult your physician prior to using a product based on the information provided on this site. We recommend that you choose a doctor who has well-founded knowledge in the field of food supplements, since only such an expert can provide competent insights and assess potential side effects or interactions with other medications or supplements.

All product information on this website is provided merely for the purpose of sharing information. Therefore we recommend that you do not rely solely on the information presented on our website and also carefully read the labels, warnings and instructions prior to use or administering the supplements.

Daminoc® shall not be liable in the event if the improper use of the products offered on this website should result in side effects or health damages. Daminoc® shall also not be liable for statements, promises or incorrect product information or supplement recommendations made by the different product manufacturers.

Daminoc® shall not be liable for typos or changes to the composition of the products. Although careful research has been conducted prior to the publication of the information on our website, Daminoc® does not make any guarantees as to the completeness of the information on the website or that this information complies with the latest status of related knowledge.

Force Majeure

If we are prevented from fulfilling the obligations arising from a purchase agreement due to force majeure or circumstances beyond our control, Daminoc® cannot be held liable.


No text or pictures from the website may be copied or reproduced (including print in hard copy) without the prior written consent of Daminoc®. The user may print, in hard copy, portions of the website only for the purpose of placing an order with Daminoc®. Daminoc® accepts no liability for inaccuracies in word or picture or typographical errors. All rights reserved. Contents are Copyright © since 2021.

Questions about our Terms and Conditions should be sent to us at